Terms and conditions

Acceptance of the Terms and Conditions

PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE YOU START TO USE THE WEBSITE – THEY ARE IMPORTANT AND AFFECT YOUR LEGAL RIGHTS.

BY ACCESSING OR USING ANY CONTENT, INFORMATION, SERVICES, FEATURES OR RESOURCES AVAILABLE OR ENABLED VIA THE WEBSITE AND OFFERED BY COMPANY THROUGH THE WEBSITE YOU REPRESENT THAT: (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH COMPANY AND (3) YOU HAVE THE AUTHORITY TO ENTER INTO THE TERMS AND CONDITIONS PERSONALLY OR ON BEHALF OF COMPANY YOU HAVE NAMED AS THE USER, AND TO BIND THAT COMPANY TO THESE TERMS. WHEN YOU ACCESS THE WEBSITE, YOU UNDERSTAND THAT YOU MAY SEE GRAPHIC DEPICTIONS OF NUDITY, EXPOSED GENITALS AND PERSONS ENGAGED IN EXPLICIT SEXUAL ACTIVITY. BY ACCESSING AND/OR USING THE WEBSITE, YOU EXPRESSLY ACKNOWLEDGE THAT YOU WISH TO SEE SUCH MATERIALS. THE TERM "YOU" REFERS TO THE INDIVIDUAL OR LEGAL ENTITY AS APPLICABLE, IDENTIFIED AS THE USER OF THE WEBSITE, WHETHER AS A GUEST OR REGISTERED USER, AS APPLICABLE. YOU ACCEPT AND AGREE TO BE BOUND AND ABIDE BY THESE TERMS AND CONDITIONS, AND OUR PRIVACY POLICY, INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT WANT TO AGREE TO THESE TERMS AND CONDITIONS, OR THE PRIVACY POLICY YOU MUST NOT ACCESS OR USE THE WEBSITE.

1. The Website

The Website is an online platform providing access to adult-oriented and sexually explicit media, by individual purchase or subscription, whereby paid individuals (“Performers”) featured in audio, visual, text, or image media (“Content”) on the Website (“Company Content”) is published for Users’ personal enjoyment. Company Content may include materials of a sexually explicit nature involving consensual role-playing, including but not limited to BDSM and consensual non-consensual scenarios. For the avoidance of doubt, Users and guests do not refer to different types of users, rather, the terms refer to the activity engaged in by users. Performers are contractually engaged to provide their Company Content for display on the Website, subject to the restrictions set forth in Performer Agreements, which restrictions have been put in place to comply with applicable law, community standards, and for the safety of the Users.

All of our Performers are paid actors engaging in consensual role-play activities for entertainment purposes only. By accessing or using our Website, you acknowledge and agree that all interactions are fictional and simulated, with no expectation or implication of real-world meetings or transactions, and you hereby release us, our affiliates, and our Performers from any and all liability arising from or related to such activities.

2. Adults Only

In order to access and use the Website, you must be at least 18 years old or the age of majority in your jurisdiction, whichever is older (the "Age of Majority"). IF YOU ARE NOT OF THE AGE OF MAJORITY, YOU MUST IMMEDIATELY LEAVE THE WEBSITE. By accessing and/or using the Website you agree that you have reached the Age of Majority and acknowledge that we have the sole and absolute right to terminate your Account if we believe you are in violation of this requirement. If we believe you are in violation of this Age of Majority requirement, we will report you to law enforcement.

The Website is only open to consenting adults looking to express themselves in the form of streaming video and messaging. We have zero tolerance for any minors on the Website, whether such individuals are actually minors or pretending to be minors perhaps in a misguided attempt at role-play. Moreover, we have zero tolerance for any image of any minor being uploaded to our platform for any reason. If you believe that a minor is using the site, we strongly request and encourage you to report each and every User he or she encounters which he or she believes or suspects to be under the age of 18 by emailing us at [ENTER BUSINESS EMAIL]. All reports are reviewed as quickly as we can. If you are a minor, you must immediately leave this site now. You are not legally permitted on the Website for any reason, and if we find you on this Site, we will report you to law enforcement as noted above. We will not reactivate you for any reason ever. We also recommend that Users implement parental control protections, such as computer hardware, software, or filtering services, which reduce the opportunity for minors' access to Site.

3. Identity and Age Verification Procedures

The Company has established and enforces protocols to verify that Users are at least 18 years of age before creating an Account to access Company Content. All Users represent and warrant that they truthfully provide accurate and complete information during the age verification process and will not engage in any fraudulent or deceptive behavior to circumvent these protocols. Users further acknowledge that providing false information to access Company Content may result in the immediate suspension or termination of their Account and may subject them to legal action.

User Age Verification

To ensure compliance with age restrictions, the Company requires Users to adhere to Third-Party Age Verification

Third-Party Age Verification Process

Prior to accessing the full Website, a third-party age verification provider (“Verification Provider”) will require Users to submit digital identification information. This process may involve:

• Providing a photo of a government-issued identification document.

• Submitting a short video ("selfie") in .gif format.

• Allowing the Verification Provider to use facial recognition technology to match the selfie with the government-issued ID for age and identity confirmation.

Periodic Re-Authentication

At the Company’s or Verification Provider’s discretion, Users may be required to periodically re-authenticate their identity. For Users who have undergone third-party age verification, the Verification Provider may retain facial recognition data to streamline this process, eliminating the need to resubmit government-issued identification.

4. User Accounts

The Website has some functionality that is available to the Website’s guests. However, in order to utilize specific features on the Website, individuals will need to become a Registered User (“User” or “Registered User”) by registering an account on the Website (“Account”).

In creating an Account, you will be prompted to create a Username and password, and you will be required to enter certain personally identifiable information. In order to take advantage of some of the paid features available through the Website, you will be prompted to input a payment method. As noted in our Privacy Policy, this information is received and held by a third-party payment processor who, subject to their terms, will store your payment information for future use through the Website. You may not choose a Username that may falsely represent you as someone else or a name that may otherwise be in violation of the rights of any other individual or entity. We reserve the right to disallow the use of Usernames or cancel, at any time, the membership of any User who uses their selected Username in violation of these Terms or in any other way we deem inappropriate in our sole discretion. You are solely responsible for any and all activities conducted and purchases made through your Account.

With respect to Accounts which have more than one age-verified User, the person in control of the Account is deemed to be the person whose email address is associated with the Account, unless there is payee information associated with the Account, in which case the payee is deemed to be the person in control of the Account. Material changes to Accounts may only be made at the request of the person deemed to be in control of the account. Material changes include changes to the email address associated with the Account, changes to payee information, and changes to two-factor authentication settings. You understand and agree that the person deemed to be in control of any such Account will have full access to and control over all information associated with the Account, including all information collected on such Account. For more information about information we collect, please see our Privacy Policy.

You are solely responsible for maintaining the confidentiality of your Username and password and are fully responsible for all activities that occur under your Username and password, including without limitation any unauthorized access to the Website caused by you, including access which may violate applicable laws and/or subject you to criminal prosecution. This will result in your immediate ban from the Website and deactivation of your Account. We will not release your password for security reasons. You agree to (i) immediately notify us of any unauthorized use of your Username or password or any other breach or suspected breach of security, and (ii) ensure that you log out of your Account each time you stop interacting through the Website. Registered Users are able to access the Website, subject to the following limitations: (a) Company may limit the amount of bandwidth dedicated to any account; and (b) Company reserves the right to display advertising on Account pages. Please consult the SLC Privacy Policy for special terms as they relate to Accounts. Accounts are governed by these Terms and Conditions, including, without limitation, sections on prohibited user conduct, and you are encouraged to review these terms carefully. Under no circumstances may Accounts be used to infringe the copyright or any other right of any person or entity. The Account service may only be used by people who are at least 18 years old.

Please choose carefully the information you post on your Account and that you provide to others. The information provided by other Users in their Accounts may contain inaccurate, inappropriate or offensive material, products or services for which Company assumes no responsibility or liability. Company reserves the right, at its sole discretion, to restrict, suspend, or terminate your access to all or any part of SLC, at any time, for any or no reason, with or without prior notice, and without liability.

A User may either (i) subscribe to one or more subscription tiers to access Company Content on an ongoing basis, or (ii) purchase Company Content on a pay-per-view basis for individual access. All Subscriptions are subject to automatic renewal unless canceled in accordance with the cancellation procedures set forth in these Terms, and pay-per-view purchases grant a limited, non- transferable license to view the selected Company Content. Company reserves the right to modify pricing, subscription tiers, pay- per-view rates, or access terms at any time, with reasonable notice provided via the Website or email to the address associated with your Account.

5. Personal Enjoyment

Users of our Website in any manner certify that you are not a member of the media or any agency of law enforcement, or that if you are, you are using our Site solely for your personal enjoyment and not as part of any investigation or gathering of information, and that you will not use any such information in any manner without the express written permission of the Company. You agree that everything that you observe here will be kept in strict confidence, and that you will do nothing to jeopardize the privacy and identities of any other participant in the Site (including but not limited to Performers) without the expressed written permission of the Company. You may not, download, reproduce, sell, rent, perform, or link to any content made available through the Website, except as expressly permitted by the Company, or otherwise as permitted by these Terms and applicable legislation.

6. Your Privacy Rights

When you use the Website, we collect and process certain personally identifiable and other data about you. Our use of this information is governed by our SLC Privacy Policy, which is incorporated by reference herein. You are encouraged to read this policy as it contains important information on how we collect and use this information and your rights regarding the same. Additionally, the Website utilizes cookies and certain technology that tracks usage, performance and your geographic location which are more fully described in our Privacy Policy.

7. NO PROSTITUTION, HUMAN TRAFFICKING, SEX TRAFFICKING, PHYSICAL ABUSE

We strictly prohibit our Website being used in any way whatsoever to promote, engage in, participate in, assist, support, or facilitate any act of prostitution, human trafficking, sex traﬃcking, or physical abuse of anyone, including by means of force, fraud, or coercion. This includes but is not limited to prohibiting you from using our Website:

1) to exchange any personal contact information with one of our Performers or to have any communication with one of our Performers which would in any way reasonably result in any type of face-to-face offline meeting involving you and one of our Performers; or

2) to discuss in any way with one of our Performers any type of transaction whatsoever involving use of any other service or method of interfacing with one of our Performers, such as use of any other Internet-based service or product.

Any violation of these prohibitions will result in immediate cancellation of your Account with us, and you will be blocked from ever using our Website in the future. We will cooperate fully with any criminal investigation by any police or other government criminal enforcement agency.

8. No In-Person Interactions

We do not recommend or condone any form of interaction between Users outside of the Website and, as disclosed elsewhere in these Terms, your use of and interactions through the Website are done at your own risk. Use of the Website to arrange face-to- face meetings for the purpose of engaging in illegal activity is strictly prohibited and will subject your Account to immediate termination. If you elect to legally interact with any User outside of the Website, you do so at your own risk, and you acknowledge and agree that we are not responsible for any consequences of your election to interact with anyone, whether in person or otherwise, outside of the Website. We cannot and will not intervene in any matters or disputes which take place outside of the Website including with respect to situations where we are provided third party screen captures or records as we cannot verify such screen captures or records. In the event that you determine to communicate with another User outside of the Website despite these cautions, you should, at a minimum, consider the following precautions:

1. Anyone who can commit identity theft can also falsify a profile.

2. There is no substitute for acting with caution when communicating with any stranger who wants to meet you.

3. Never include your last name, email address, home address, phone number, place of work, or any other identifying information in your profile or initial email messages. Immediately stop communicating with anyone who pressures you for personal or financial information or attempts in any way to trick you into revealing it.

4. If you choose to have a face-to-face meeting with another User, always tell someone in your family or a friend where you are going and when you will return. Never agree to be picked up at your home. Always provide your own transportation to and from the meeting, and meet in a public place with many people around.

5. All the money and gifts you send to other Users or Performers, whether directly or indirectly, through the Website or outside of the Website, is done at your own risk. We will not intervene or become involved in any dispute between Users and other Users or Performers.

9. No Child Pornography

For the purpose of these Terms, "Child Pornography" includes, but is not limited to (i) any materials showing a person under the Age of Majority in a state of undress, or engaged in any suggestive or sexual acts of any kind; (ii) any materials that simulate the foregoing, such as dolls, animated films or shorts, adults made to look like children or suggest that they are below the Age of Majority; and, (iii) discussion of child pornography or child exploitation. Child Pornography and the exploitation of children is a serious crime. All Users are strictly prohibited from using the Website to distribute, access, or solicit Child Pornography or engage in any conduct or discussion exploitative of a person below the Age of Majority, including by way of role play. If you see anything on the Website that violates this provision or seems questionable, report it immediately to us at Office@thesugar.club. We will immediately investigate any claim and take the appropriate action. IF YOU ARE SEEKING OR HAVE AN INTEREST IN ANY TYPE OF PEDOPHILIC CONTENT, YOU MUST IMMEDIATELY LEAVE THIS SITE. YOU WILL BE BANNED FOR EVEN DISCUSSING SUCH ACTIVITY OR ENGAGING IN INAPPROPRIATE ROLE PLAY. SIMPLY PUT, PEOPLE WITH INTERESTS IN CHILDREN, INCLUDING EVEN JUST ROLE PLAY, ARE NOT WELCOME TO USE THE WEBSITE AND WILL BE DEALT WITH IN THE HARSHEST MANNER POSSIBLE.

10. Other Prohibited Conduct

You agree to use our site only for lawful purposes. You shall not use the Website, either directly or indirectly, to:

• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.

• For the purposes of human trafficking, sex trafficking or physical abuse.

• Post or submit any unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, hateful, or racially or ethnically objectionable Content.

• Post or submit any Content or take any other action which might reasonably be expected to harass, threaten, embarrass, or cause distress, unwanted attention or discomfort for another User or other user of our Website or any other person or entity.

• Post, transmit, promote, link, or facilitate the distribution of Content that may reasonably be considered to be obscene, including but not limited to bestiality, urination/defecation, fisting, incest, extreme sadomasochism or bondage presented in a sexual context, or any presentation of minors engaged in intimate physical contact, lascivious display of the genitals, or sexual situations, acted or depicted.

• Harass, stalk, abuse, or threaten any of the Performers or Users on or associated with our Website.

• Provide any of your personal contact information to any User on or associated with our Website (and in the event that you do so, you agree that we have no liability for any results or events which occur because you did so).

• In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).

• Act in a manner that negatively aﬀects other Users, Performers, individuals or entities.

• Transmit, or procure the sending of, any advertising or promotional, including any "junk mail," "chain letter," "spam," or any other similar solicitation.

• Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing).

• Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm the Company or Users of the Website, or expose them to liability.

• Post or submit (or cause to be posted or submitted) a chain letter or pyramid scheme.

• Post or submit (or cause to be posted or submitted) any unsolicited advertising, promotional materials, or other forms of solicitation to other Users, individuals or entities, or collect or harvest screen names of other Users, without permission.

• Post or submit (or cause to be posted or submitted) any communication or solicitation designed or intended to obtain a password of an account or private or financial information from any User or other person.

• Spread or distribute any viruses, bugs of any type whatsoever.

• Create a new account in order to access the Website after your account or access has been terminated by the Company.

• Purchase any goods or services that you are prohibited from purchasing or possessing by any law applicable to you in your jurisdiction. The responsibility for ensuring compliance with all such laws shall be the User’s alone. By submitting an order to purchase goods or services, you represent and warrant that you have the legal right to purchase such goods or services.

• Advertise, offer for sale, or sell any of the following items:

a) Any firearms, explosives, or weapons.

b) Any items that are hateful or racially, ethnically or otherwise objectionable, that contain child pornography, or are harmful to minors.

c) Any controlled substances or pharmaceuticals.

d) Any counterfeit or stolen items.

e) Any goods or services that do not, in fact, exist.

f) Any registered or unregistered securities.

g) Any items that violate or infringe the rights of other parties.

h) Any items that you do not have the legal right to sell.

i) Any items, where paying the Company any of the required transactional or listing fees would cause the Company to violate any law.

• Take anything any other person has uploaded, posted, or emailed to you on Company and re-post such Content anywhere outside of Company without the expressed written permission of the person who uploaded, posted or emailed the Content to you.

• Post, directly or indirectly, any personally identifying information about another member without their consent. Personally identifying information can include, but is not limited to, a person's full name, first name, last name, email address, profession, phone number, address and place of work.

• Use Website to do any academic or corporate research without the expressed written consent of Company.

• Use Website for any fraudulent purposes.

• Collect or store personally identifying information about any other User(s) for commercial purposes without the expressed consent of those User(s) or for any unlawful purposes.

• Impersonate any person or entity, including, but not limited to, a Company or Company official, employee, consultant, or otherwise, or falsely state or otherwise misrepresent Your affiliation with a person or entity.

Additionally, you agree not to:

• Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Website, including their ability to engage in real time activities through the Website.

• Attempt to circumvent any content-filtering techniques we employ or attempt to access any feature or area of the Website that you are not authorized to access.

• Develop any third party applications that interact with User Contributions or the Website without our prior written consent.

• Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.

• Use any manual process to monitor or copy any of the material on the Website, or for any other purpose not expressly authorized in these Terms and Conditions, without our prior written consent.

• Use or attempt to use another User’s account without authorization from such User and Company.

• Reverse engineer any aspect of the Website or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any Company Content, area or code of the Website.

• Use any device, software, or routine that interferes with the proper working of the Website.

• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

• Engage in any harassing, threatening, intimidating, predatory or stalking conduct.

• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.

• Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

• Otherwise attempt to interfere with the proper working of the Website.

We have and enforce a repeat infringer policy. We will terminate the Accounts of any User who is determined to be a repeat infringer.

11. Section 230 of the Communications Decency Act

The Website is a User-driven interactive website with content provided by its Users and Performers, and pursuant to Section 230 of the Communications Decency Act, we are immune from suit for materials published through the Website by Users or Performers. As such, we are not liable for content published by Users or Performers. As we operate an online platform and we are not in the business of producing or presenting cam broadcasts, we have endeavored to keep our rules to a minimum imposing only those we feel are necessary for the safety of Users, to comply with applicable law, and the continued operation of the Website.

12. Trademarks

Any SLC product or service names, logos, designs or slogans that may appear on the Website are trademarks of SLC and may not be copied, imitated or used, in whole or in part, without our prior written permission. You may not use any metatags or other “hidden text” utilizing SLC or any other name, trademark or service name of SLC without our prior written permission. In addition, the look and feel of the Website and Company Content, including, without limitation, all page headers, custom graphics, button icons and scripts, constitute the service mark, trademark or trade dress of SLC and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product names and company names or logos mentioned on the Website or Service are the property of their respective owners and may not be copied, imitated or used, in whole or in part, without the permission of the applicable trademark holder. Reference to any services, processes or other information by name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation by SLC.

13. Linking to the Website

You are granted a limited, nonexclusive, nontransferable right to create a text hyperlink to the Website for noncommercial purposes, provided that such link does not portray Company or any of our services in a false, misleading, derogatory or otherwise defamatory manner, and provided further that the linking site does not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable. This limited right may be revoked at any time.

You may link to our Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part.

14. Advertisers and Content Linked to the Website

Company may provide, or third parties may provide, links to other sites or resources located on the World Wide Web by allowing a user to leave Company to access third-party material or by bringing the third party material into this Website via "inverse" hyperlinks and framing technology. Company has no control over such sites and resources. You acknowledge and agree that Company is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.

Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Company Content, products and/or services, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. You agree that Company shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers in the Content, products and/or services.

15. Prohibited Solicitations

Although we do not control Performers and other Users' use of the Website, you may not use the Website to promote or advertise any third-party products, sites, or services that deliver live-streaming content. Although, of course, Performers and other Users are free to broadcast on other sites, you may not use the Website to solicit any User to utilize another product, site, or service that delivers live-streaming content.

16. Intellectual Property of The Company

Nothing within these Terms shall be construed as conferring any license under any of the Company's or under any third party's intellectual property rights, whether by estoppel, implication, waiver, or otherwise. Without limiting the generality of the foregoing, you acknowledge and agree that certain content available through and used to operate the Website is protected by copyright, trademark, patent, or other proprietary rights of the Company and its affiliates, licensors and service providers (“Company IP”). Except as expressly permitted to the contrary, you agree not to modify, alter, or deface any of the trademarks, service marks, or other intellectual property made available by the Company in connection with the products (if any) and services. You agree not to hold yourself out as in any way sponsored by, affiliated with, or endorsed by the Company, any of the Company’s affiliates, or any of the Company’s service providers. You agree not to use any of the trademarks or service marks or other Company IP accessible through Company for any purpose other than the purpose for which such Company IP is made available to users by the Company. You agree not to defame or disparage the Company, the trademarks or service marks of Company, or any aspect of the products (if any) and services. You agree not to adapt, translate, modify, decompile, disassemble, or reverse engineer the products and services or any software or programs used in connection with the products and services or the Company. All marks that appear throughout the products and services belong to Company or the respective owners of such marks, and are protected by U.S. and international copyright and trademark laws. Any use of any of the marks appearing throughout the products and services without the express written consent of Company or the owner of the mark, as appropriate, is strictly prohibited. Company may provide, or third parties may provide, links to other sites or resources located on the World Wide Web by allowing a user to leave the Website in order to access third-party material or by bringing third-party material into this Website via "inverse" hyperlinks and framing technology. The Company has no control over such third-party sites and resources. You acknowledge and agree that the Company is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Company IP, advertising, products, or other materials on or available from such third-party sites or resources. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Company IP, goods or services available on or through any such site or resource.

17. Content Management and Procedures

SLC provides a platform for Performers to express themselves authentically while maintaining a commitment to ensuring compliance with these Terms.

If the Company utilizes a search functionality, the Company may employ the following technological tools to detect and address the search for Company Content that may breach these Terms or applicable laws:

• Hashlists and Stop Word Tools: These tools analyze media, audio, and text to filter out prohibited terms and images. Hashlists consist of unique identifiers linked to harmful media, such as non-consensual intimate images (NCII) and child sexual abuse material (CSAM).

18. Complaints of Content or Request of Removal of Personal Content

If a User believes any content on the Website violates these Terms or applicable laws, a complaint may be submitted to SLC through the methods in this Section. Additionally, if a User believes any content on the Website violates the below standards, a complaint may be submitted to SLC through the methods outlined in this Section:

• If the Website fails to enter into written agreements with third-party users that upload or generate content, which include provisions relating to written consent of persons depicted, and identity and age verification of persons depicted.

• If the Website permits content uploads from unverified content providers.

• If the Website lacks a process for verifying the age and identity of third-party users that upload or generate content.

• If the Website does not review all uploaded content prior to publication to ensure it is not illegal.

• If the Website does not allow a person depicted in content to appeal for its removal.

• If the Website's merchant marketing and search terms give the impression that its content contains child exploitation materials or depiction of nonconsensual activities.

• If the Website uses content that is potentially illegal.

• If the Website does not have effective policies in place that prohibit it from being used to promote or facilitate human trafficking, sex trafficking, or physical abuse.

Additionally, a Performer may submit a request for the removal of content they are featured in at any time, and the Company will remove it (“Request for Removal”). Submission of Complaints or Request for Removal To submit a Complaint or Request for Removal regarding Company Content, Complaints and Requested for Removal may be submitted using any of the following methods:

• Via email: Send complaints to Office@thesugar.club.

• Via mail: Address written complaints to 8 The Green, Suite A, City of Dover, Delaware 19901

• Via the Support Page: The Website features a link at the bottom footer of every page, entitled "Request Content Removal", whereby a user is linked to a support page. On the support page, a performer can submit a support request specifying that they want content removed.

Requests for Removal must include sufficient information for the Company to remove Content featuring said Performer, such as:

• The full legal name of the Performer.

• Relevant URLs or links to the Company Content.

• Potentially, identifying information of the Performer for verification purposes, upon the Company’s request.

Complaints must include sufficient information for the Company to investigate, such as:

• Relevant URLs or links to the Company Content in question.

• A detailed explanation of why the User believes the Company Content violates these Terms or the law.

Incomplete or vague complaints may delay or hinder the Company's ability to address the issue.

Complaint Review Process Upon receiving a complaint in accordance with this Section:

1. The Company will examine the information and supporting documents provided.

2. The Company may request additional information or documentation from the complainant or third parties.

3. The complaint will be reviewed in good faith and within any applicable legal timeframe, at the Company’s sole and absolute discretion.

4. If the Company determines that the reported Company Content violates these Terms or the law, the Company Content will be removed immediately.

Appeal of Non-Removal Decisions If the Company concludes that the reported Content complies with these Terms of Service and law, and chooses not to remove it, Company may allow the User to appeal the decision.

The Company reserves the right to refuse or deny complaints or appeals that do not meet the submission requirements, are abusive in nature, or lack sufficient merit. All decisions made by the Company regarding complaints and appeals are final and binding.

19. Information on the Website

As noted in our Privacy Policy, we cannot ensure the security or privacy of information you provide or share through the Website. We are not responsible for, and cannot control, the use of any information, by anyone, that you provide or make available to other parties through the Website. Use caution in deciding what personal information you share with others through the Website. We cannot assume any responsibility for the content of any message sent by any User on the Website. You release us from any and all liability in connection with the content(s) of any communication(s) you may receive from other Users.

You agree to limit the information you share through the Website keeping in mind we cannot control the use of such information by those with whom you share your information.

20. Payment and Billing Information

In order to complete a transaction in the SLC Website, or to complete a Subscription to the Website (“Subscription”) you must provide our Payment Processor with accurate and complete billing information in accordance with the Payment Processor’s Terms and Conditions.

THE COMPANY DOES NOT RETAIN ANY OF THE PAYMENT INFORMATION PROVIDED BY YOU TO THE PAYMENT PROCESSOR, AND YOU HEREBY WAIVE ALL AND ANY CLAIMS OF LIABILITY AGAINST COMPANY ARISING FROM THE MISUSE OF SUCH INFORMATION BY SUCH THIRD-PARTY PAYMENT PROCESSOR. Notwithstanding the foregoing, only the last 4 digits of your credit/debit card may be stored on the Website to let you know which card you are using. The Company shall not be liable for any payment or similar issues that arise due to the third-party service. The Company may change the third-party service from time to time.

By providing a credit card or other payment method that our Payment Processer accepts, you represent and warrant that you are authorized to use the designated payment method and that you authorize our third-party payment processor to charge your payment method for the total amount of your Subscription or a purchase of products or Company Content on the Website, or use any other paid function of the Website (collectively “Transactions”) and utilizing the Payment Processor (including any applicable taxes and other charges) (collectively, as applicable, an “Order”). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your Order may be suspended or cancelled. You must resolve any payment method problems before we proceed with your Order. If you want to change or update your payment method information, you can do so at any time by logging into your Account. You agree to immediately update your Account information in the event of any change in your payment information. The Company reserves the right at any time to change its billing methods.

If a payment is not successfully settled and you do not edit your payment method information or cancel any transaction, your Subscription, or terminate your Account, as applicable, you remain responsible for any uncollected amounts and, with respect to your unpaid Subscription period, authorize us to continue billing the payment method, as it may be updated. You acknowledge that the amount billed may vary due to promotional offers, preferences you select, changes you make to your Subscription or changes in applicable taxes or other charges, and you authorize us (and our third party-payment processor) to charge your payment method for the corresponding amount.

If you are paying dollar-based fees in a currency other than U.S. dollars, your bank or financial institution may impose fees for currency exchange and for international transactions. For example, Visa and MasterCard typically charge a processing fee on international transactions, and most card-issuing banks add their own small additional fees, generally a percentage of your overall purchase price. Similar considerations apply when there is a diﬀerence between the currency in which fees are quoted on the Website and the dollar exchange rate of the currency in which you make your actual payment. You are responsible for all charges associated with connecting to or using our Website and all amounts owed to your internet service provider. You agree that all such charges incurred by you are entirely your responsibility. For example, depending on your particular location and chosen internet service provider, you may be responsible for long-distance charges and/or other communication surcharges. Funds transferred to your account, as well as discounts and promotional pricing associated with your account, will expire as applicable, except where prohibited by applicable laws. We reserve the right to set the expiration date of these items in our sole discretion.

If you believe that you have been erroneously billed, please notify us immediately of such error. If we do not hear from you within 30 days after such billing error first appears on any account statement, such fee will be deemed accepted by you for all purposes, including resolution of inquiries made by your credit card issuer. You release us from all liabilities and claims of loss resulting from any error or discrepancy that is not reported to us within 30 days of its publication. We reserve the right to impose transaction limits on Users based upon a variety of factors including, without limitation, length of membership to the Website, location, change in access information, and amount of refund requests. Please note that abuse of special offers, including creating multiple accounts to take advantage of such offers, is a violation of these Terms.

21. Subscription Plans and Recurring Charges

Certain functions of our Website, such as unlimited access to Company Content, requires a Subscription fee payment (subject to these Terms) to be performed prior to entering the Website in accordance with various subscription plans offered on the Website (“Subscription Plans”). Subscription Plans and fees relating thereto will be fully disclosed to you before you access Company Content. No charge or transfer will be made to your debit/credit card, or related to your alternative payment method, without your authorization for payment by your accessing of the pay areas on your Registered User Account.

All Subscription fees are prominently disclosed to you prior to your authorization of the Subscription charge and its recurrence. An authorization of a Subscription provides you with the specified timeframe of access to the Website’s Company Content. An example of a specified timeframe is a 30-day recurring Subscription. Upon signing up for a Subscription, you are provided 30 days of access to the Performer Channel. If you choose to cancel the recurrence of the Subscription renewal, your Subscription will expire at the end of the initial 30-day period. Subscriptions are listed in your Account on the Website, and cancellation can be facilitated from that page, as well as in accordance with the Cancellation Section of these Terms.

WHEN YOU SIGN UP FOR A SUBSCRIPTION, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT (A) OUR THIRD-PARTY PAYMENT PROCESSOR IS AUTHORIZED TO CHARGE YOU ON A RECURRING MONTHLY BASIS FOR THE PURCHASE OF CREDITS EQUAL TO YOUR MONTHLY PERFORMER SUBSCRIPTION (IN ADDITION TO ANY APPLICABLE TAXES AND OTHER CHARGES) FOR AS LONG AS YOUR SUBSCRIPTION CONTINUES, AND (B) YOUR SUBSCRIPTION IS CONTINUOUS UNTIL YOU CANCEL IT OR WE SUSPEND OR STOP PROVIDING ACCESS TO THE WEBSITE IN ACCORDANCE WITH THESE TERMS.

22. Prices on the Website

All prices for the Transactions and different Subscription plans on our Website are shown in United States Dollars. Taxes and other charges, if any, are additional. We reserve the right to adjust prices and conversion rates as we may determine in our sole discretion, at any time and without notice, including without limitation, as based on any criteria as we may establish from time to time; provided, however, that if we change the amounts or other charges associated with our various Subscription plans, we will provide advance notice of such changes by sending an email to the email address associated with your Account, or by any other means deemed reasonable by us in our sole and absolute discretion.

If any such change is unacceptable to you, you may terminate your Account as provided below. Your continued use of our Website following the eﬀective date of any such change shall constitute your acceptance of any such change.

23. Refunds

If you place an Order (such as through pay-per-view) and the Company Content previously available on the Website is discontinued or otherwise becomes unavailable for any reason (a “Service” for the purposes of this Section), Company reserves the right to (i) cancel your Order and provide you a refund for the amount paid for (if the Service is a one-time product order or Transaction), (ii) substitute the Service with a similar Service (if the Service is subject to a Subscription, like, by means of illustration and not limitation, a Subscription) or (iii) issue you a pro rata refund – a choice of said options (or none of the options at all) being at the sole and absolute discretion of SLC handled on a case-by-case basis. If the Company elects, at its sole discretion to provide you with a refund, you hereby agree and acknowledge that Company does not refund any interest or transaction fees that might have been charged to you by your financial institution or the Payment Processor, and you agree that Company is not liable to you for such interest or fees.

24. Cancellations of Subscriptions

You may cancel your Subscription online by emailing Office@thesugar.club or by a User taking the following actions on the Website:

1. Logging into the User’s Account;

2. Navigating to the Account Page by clicking the username in the Site navigation bar;

3. Clicking the “Cancel Subscription” button;

4. Clicking the “Yes, Cancel Subscription” pop-up button.

Cancellations must be set in your Account or communicated to the Company by the last day of your then-current Subscription period. You will not receive a refund for the fees you already paid for your current subscription period, unless the Company decides to provide you with such a refund in accordance with the Refunds Section of these Terms, but you will be able to access the Website until the end of your current Subscription period.

25. Chargeback Policy

Friendly fraud, also referred to as chargeback fraud, occurs when a cardholder disputes a legitimate charge by falsely identifying it as fraudulent (“Chargeback Fraud”). Users found to be engaging in Chargeback Fraud related to Transactions through the Website may face account suspension or termination.

The Company thoroughly investigates all chargeback claims to determine their validity and rigorously enforces its rights under these Terms and applicable law. By using the Website, the User agrees and acknowledges that all charges made via credit card or any other form of payment for Transactions are final, irrevocable, and undisputable. Attempting to charge back, contest, or challenge a transaction constitutes a material breach of these Terms, for which the Company is entitled to recover attorney’s fees, costs, and any fees associated with addressing the chargeback, in addition to the amount contested.

If a User commits Chargeback Fraud and fails to pay the amount due to the Company for the cost of the chargeback within thirty (30) days of notification, the Company may transfer the debt to a collection agency and Company reserves the right to report the delinquent account to credit bureaus. Moreover, Company reserves the right to pursue any other legal remedies available to recover the chargeback costs. The User further agrees that proof of purchase provided by the Company is sufficient evidence for credit card companies or banking institutions to deny the chargeback claim.

26. Account Termination

Company has a zero tolerance policy for violations of these Terms and applicable laws. Notwithstanding anything contained in these Terms, we reserve the right, without notice and in our sole discretion, to terminate or suspend your right to access or use the Website and the Account, at any time and for any or no reason, including, without limitation, any violation of these Terms.

If you have materially breached any provision of these Terms, or if the Company is required to do so by law, the Company has the right to, immediately and without notice, suspend or terminate any services provided to you. You agree that all terminations for cause shall be made in Company’s sole discretion and that Company shall not be liable to you or any third party for any termination of your Account. We reserve the right to suspend or stop providing access to the Website (or any features or functionality of the Website) at any time without notice and without obligation or liability to you.

If your registration, Account with or ability to access the Website is discontinued by Company due to your violation of any portion of these Terms, then you agree that you shall not attempt to re-register with or access the Website through use of a different member name or otherwise, without written consent from Company, and you acknowledge that you will not be entitled to receive a refund for fees related to those Services to which your access has been terminated. In the event that you violate the immediately preceding sentence, Company reserves the right, in its sole discretion, to immediately take any or all of the actions set forth herein without any notice or warning to you.

Active Users may not allow former Users or other agents whose Accounts have been terminated to use their Accounts. Any delinquent or unpaid accounts with unresolved issues with us must be fully paid or otherwise resolved before you may re-register with our Website. Users using multiple accounts without prior express written permission from us shall have their Accounts terminated. Even after your right to use the Website is terminated, these Terms will remain enforceable against you.

You may delete your Account online by emailing Office@thesugar.club or by a User taking the following actions on the Website:

1. Logging into the User’s Account;

2. Navigating to the Account Page by clicking the username in the Site navigation bar;

3. Clicking the “Delete Account” button;

4. Clicking the “Yes, Delete my Account” pop-up button.

If a User delete’s their Account, then all previously purchased Company Content may be lost and a User may have to repurchase said Company Content if a User recreates an Account.

You agree to be personally liable for any and all charges incurred by your Account, Username, and password until terminated as provided herein. Upon our processing of your request to terminate your Account, you will no longer have access to the non-public areas of the Website nor will you have access to any Company Content in your Account.

You accept that when you cancel your Account you will be automatically locked out of the Website, and will no longer be able to access your Account, including any and all Company Content. You also agree and accept that upon termination of your Account, we have no obligation to maintain or store any content, mail or other materials connected to or in your Account and that such information may be irretrievable.

When you terminate your Account or if your Account is suspended for violating any of the provisions of these Terms or other policies, you agree that any remaining or unused Subscription will be forfeited and no refunds will be issued for any remaining or unused Subscription. Further, if your deactivated Account is reinstated at a later date, you agree that any remaining or unused Subscription you have remaining at the time of your account deactivation will not be reinstated with your Account.

27. Account Termination Appeal Process

If your Account is terminated by the Company for a violation of these Terms (“Termination”) and you believe the Termination was made in error, you may submit an appeal to the Company via email to Office@thesugar.club (“Appeal”).

An Appeal must include the following:

• A subject line that reads: “Appeal for Account Termination”;

• The Username of the Account affected by the Termination;

• A detailed explanation of why the Termination is believed to be erroneous; and

• Any supporting evidence, such as relevant screenshots, documents, or communications, that may assist in reviewing the Appeal. The Company may, at its absolute and sole discretion, respond to an Appeal. If the Company responds, it may request additional information or documentation necessary to assess the validity of the Appeal. Failure to provide the requested information in a timely manner may result in the denial of the Appeal.

The Company retains absolute and sole discretion in deciding whether to reactivate an Account that has been subject to Termination. All decisions made by the Company regarding Appeals and Account reactivations are final and binding.

The submission of an Appeal does not guarantee that an Account will be reinstated, nor does it obligate the Company to provide a response within a specific timeframe. Any abusive, offensive, or threatening language in the Appeal correspondence may result in an automatic denial of the Appeal and potential further action, including a permanent ban.

The Company, at its sole and absolute discretion, may, but is not required to, refund payments for Transactions or outstanding balances of Credits associated with the Account affected by Termination. Any determination regarding refunds or account balances shall be final and not subject to further dispute.

28. User Representations and Warranties

You represent and warrant the following:

• You are familiar with the laws in your area that may affect your legal right to access or transmit erotica or adult-oriented material and, by your accessing the site, you are representing and warranting that you are not prohibited by law from accessing or using the Website or transmitting in any way any adult-oriented material.

• You are not a registered sex offender in any jurisdiction and have never been convicted of any type of sexual crime against any person or animal.

• You are voluntarily choosing to proceed with your use of the Website because you want to view, read, or hear various Company Content, including, without limitation, content of an explicit adult nature for your own personal enjoyment, information, and/or education.

• You are familiar with the standards in your community regarding acceptance of sexually-oriented materials, and the materials you expect to encounter through use of the Website are within your community standards. Should the content you encounter through the Website not meet your community standards, you will immediately cease use of the Website.

• You have not notified any governmental agency, including the U.S. Postal Service, that you do not wish to receive sexually oriented material.

• You will not violate any civil or other rights of any other User or any third party.

• Any content that you upload or stream will be your original work and not infringe the intellectual property rights of any third-party.

• You will follow all applicable laws governing your use of the Website; and

• You will not violate any provision of these Terms.

29. Disclaimers

YOUR USE OF THE WEBSITE OR OUR SUBSCRIPTION OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

IF YOU RELY ON ANY DATA OR INFORMATION OBTAINED THROUGH OUR WEBSITE OR SERVICE YOU DO SO AT YOUR OWN RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE OR LOSS THAT RESULTS FROM YOUR USE OF SUCH DATA OR INFORMATION.

30. Limitation on Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SLC, ITS PAST, PRESENT AND FUTURE LICENSORS, EMPLOYEES, OFFICERS, DIRECTORS, CONTRACTORS, CONSULTANTS, EQUITY HOLDERS, SUPPLIERS, VENDORS, SERVICE PROVIDERS, PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, AGENTS, REPRESENTATIVES, PREDECESSORS, SUCCESSORS AND ASSIGNS (COLLECTIVELY “SLC Parties”) BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE, INCOME OR PROFITS, LOSS OF USE OR DATA, LOSS OR DIMINUTION IN VALUE OF ASSETS OR SECURITIES, OR DAMAGES FOR BUSINESS INTERRUPTION, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF GOODWILL, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE) ARISING OUT OF OR IN ANY WAY RELATED TO THE ACCESS TO OR USE OF THE WEBSITE OR CONTENT (INCLUDING, BUT NOT LIMITED TO, USER CONTENT, THIRD PARTY CONTENT AND LINKS TO THIRD PARTY WEBSITE), OR THE ORDER, RECEIPT OR USE OF ANY SERVICE, OR OTHERWISE RELATED TO THESE TERMS (INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE ON ANY INFORMATION OBTAINED FROM ANY SLC PARTY, OR FROM EVENTS BEYOND THE SLC PARTIES’ REASONABLE CONTROL, SUCH AS SITE INTERRUPTIONS, DELETIONS OF FILES OR EMAILS, ERRORS OR OMISSIONS, DEFECTS, BUGS, VIRUSES, TROJAN HORSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO THE SLC PARTIES’ RECORDS, PROGRAMS OR SYSTEMS), REGARDLESS OF THE FORM OF ACTION, WHETHER BASED IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, SIMPLE NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED) OR ANY OTHER LEGAL OR EQUITABLE THEORY (EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE).

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU, ON BEHALF OF YOUR HEIRS, EXECUTORS, ADMINISTRATORS, LEGAL AND PERSONAL REPRESENTATIVES, HEREBY RELEASE, WAIVE, ACQUIT AND FOREVER DISCHARGE THE SLC PARTIES FROM AND AGAINST, AND COVENANT NOT TO SUE ANY SUCH SLC PARTY FOR, ALL CLAIMS YOU HAVE OR MAY HAVE ARISING OUT OF OR IN ANY WAY RELATED TO THESE TERMS. IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE YOUR RIGHTS UNDER CALIFORNIA CIVIL CODE 1542, WHICH STATES “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”

UNDER NO CIRCUMSTANCES WILL THE TOTAL AGGREGATE AMOUNT THAT THE SLC PARTIES ARE LIABLE TO YOU EXCEED THE LESSER OF (A) THE TOTAL AMOUNT ACTUALLY PAID TO SLC BY YOU DURING THE SIX- MONTH PERIOD PRIOR TO THE ACT, OMISSION OR OCCURRENCE GIVING RISE TO SUCH LIABILITY, (B) THE REMEDY OR PENALTY IMPOSED BY THE STATUTE OR REGULATION UNDER WHICH SUCH CLAIM ARISES, OR (C) ONE HUNDRED DOLLARS ($100).

THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN SLC AND YOU. THE SLC PARTIES ASSUME NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO STORE ANY PERFORMER CONTENT, USER CONTRIBUBTIONS OR PERSONALIZATION SETTINGS.

THE LIMITATIONS SET FORTH IN THIS SECTION SHALL NOT AFFECT LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER THE APPLICABLE LAW/JURISDICTION.

31. Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

32. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold harmless SLC, and our SLC Parties from and against all actual or alleged SLC Party or third party claims, damages, awards, judgments, losses, liabilities, obligations, penalties, interest, fees, expenses and costs of every kind and nature whatsoever, whether known or unknown, foreseen or unforeseen, matured or unmatured, or suspected or unsuspected, in law or equity, whether in tort, contract or otherwise (collectively, “Claims”), including, but not limited to, damages to property or personal injury, that are caused by, arise out of or are related to (a) any use or misuse of the Website, Company Content by you or any third party you authorize to access or use the Website Company Content, (b) your violation of these Terms, and (c) your violation of the rights of another. You agree to promptly notify SLC of any third party Claims, cooperate with the SLC Parties in defending such Claims and pay all fees, costs and expenses associated with defending such Claims (including, but not limited to, attorneys’ fees and expenses, court costs, costs of settlement and costs of pursuing indemnification and insurance). You further agree that the SLC Parties shall have control of the defense or settlement of any third party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and SLC.

33. Obligations Under 18 U.S.C. §2257

Pursuant to United States federal law, any visual depictions posted, shared, or performed on or through the Website which portray "actual sexually explicit conduct", "depictions of the genitals or pubic area", or "simulated sexually explicit activity", as those terms are defined in 18 U.S.C. §2256(2)(A)(i)-(iv) and §2257A, require that we maintain the records listed under 18 U.S.C. §2257, and any such postings must contain a "18 U.S.C. §2257 Record-Keeping Requirements Compliance Statement." We keep 2257 records in accordance with the law, and more information on where records are stored can be found on the 2257 Compliance page. Failure to comply with the provisions of 18 U.S.C. §2257 may subject the responsible parties to criminal and civil prosecution for the violation of federal law.

34. Copyright Violations

Company respects the intellectual property of others. It is Company's policy to respond expeditiously to claims of copyright and other intellectual property infringement. Company will promptly process and investigate notices of alleged infringement and will take appropriate actions under applicable intellectual property laws.

Notifying Company of Copyright Infringement:

To provide Company notice of an infringement, you must provide a written communication to the attention of "Infringement Notification Dept." to Office@thesugar.club that sets forth your complaint with links to copyrighted content alleging infringement. Please note that you may be liable for damages (including costs and attorneys' fees) if you materially misrepresent that an activity is infringing your copyright.

35. Promotional Communications from Us

We may from time to time send promotional or marketing communications to you if you have registered with us. If you receive any such communication, you will be given the opportunity to unsubscribe from future communications by following the instructions you receive from us. If you otherwise have any issues concerning any communication you receive from us, please contact us by using the email address indicated in the Contact Us section of these Terms.

Some of our trusted partners may communicate with a registered user to present special oﬀers. However, we do not allow spam, illegal or misleading communications relating to our Website. Please contact us by using the email address indicated in the Contact Us section of these Terms. If you receive any such spam or misleading communication in any way related to our Website. If we become aware of any such communication, we will take appropriate disciplinary or corrective action. our disciplinary or corrective action may include termination of services, expulsion from our Website, forfeiture of payments, and others.

36. Monitoring and Enforcement

The Company has the right to:

• Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.

• Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website.

• Terminate or suspend your access to all or part of the Website for any or no reason, including without limitation, any violation of these Terms and Conditions.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

You understand that by using the Website you may be exposed to Content by other Users (“User Content”) that you may find offensive, indecent, incorrect or objectionable, and you agree that under no circumstances will the Company be liable in any way for any User Contributions, including any errors or omissions in any User Contributions, or any loss or damage of any kind incurred as a result of your use of any User Contributions. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

37. Changes to the Website

We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material. We reserve the right in our sole discretion to modify, suspend or discontinue, temporarily or permanently, the Website (or any features or parts thereof) at any time. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier, vendor or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof, or any affiliation therewith, by us.

38. Geographic Restrictions

Company is based in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

39. Governing Law and Jurisdiction

All matters relating to the Website and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be construed, interpreted and enforced in accordance with, and shall be governed by, the laws of the State of Florida applicable to agreements entered into and to be wholly performed therein. In the event of any conflict between any provisions hereof and any applicable laws to the contrary, the latter shall prevail, but these Terms shall be deemed modified only to the extent necessary to remove such conflicts, and the remaining clauses shall be interpreted so as to effect as nearly as possible the original intentions of the Parties.

40. Binding Arbitration

NOTICE: PLEASE READ THIS SECTION OF THESE RULES CAREFULLY. IT LIMITS CERTAIN RIGHTS, INCLUDING YOUR RIGHTS TO TRY CLAIMS IN COURT BEFORE A JUDGE OR JURY AND THE RIGHT TO BRING OR PARTICIPATE IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE CLAIM OR ACTION. YOU ARE AGREEING TO RESOLVE ALL DISPUTES BETWEEN US THROUGH BINDING INDIVIDUAL ARBITRATION AND INCLUDE A CLASS ACTION WAIVER AND JURY TRIAL WAIVER.

You agree that any Dispute (as defined hereunder) will be settled by final and binding arbitration between You and Company. This Arbitration Agreement is governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16). Notwithstanding anything else contained herein, each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights. You acknowledge and agree that You and Company are each waiving the right to a trial by jury or to participate as a plaintiff or class in any purported class action or representative proceeding. Further, unless both You and Company otherwise agree in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this "Arbitration Agreement" section will be deemed void. Except as provided in the preceding sentence, this "Arbitration Agreement" section will survive any termination of these Terms.

“Dispute” includes any claim, dispute, action, or other controversy, whether based on past, present, or future events, whether based in contract, tort, statute, or common law, between you and us concerning the Website, or this exclusive authority to resolve any dispute relating to the interpretation, applicability or enforceability of these terms or the formation of this contract, including, without limitation, the arbitrability of any dispute, and any claim that all or any part of this Agreement is void or voidable.

Informal Dispute Resolution. In the event of a Dispute, You and the Company agree to attempt to avoid the costs of formal dispute resolution by giving each party a full and fair opportunity to address and resolve the Dispute informally. Except for those Disputes eligible to be resolved in small claims court, the disputing party must send to the other party a notice of a Dispute. This notice is a written statement that sets forth the name, address, and contact information of the party giving the notice, along with detailed factual information sufficient to evaluate the merits of the claiming party’s individualized claim, and the specific relief sought, including the amount of money demanded and the means by which the demanding party calculated the claimed damages.

You must send any notice of a Dispute to the Company in compliance with the Notice Section hereunder. We will send any notice of a Dispute to You at the contact information we have available for You in connection with Your Account. You and the Company will attempt to resolve a Dispute through informal negotiation within sixty (60) days beginning from the date the notice of a Dispute is sent. This informal negotiation requires an individual meet-and-confer in person, or via teleconference or videoconference, that addresses only the Dispute between You and the Company (the “Conference”). If You are represented by counsel, Your counsel may participate in the Conference, but You will also need to individually participate. The Company will participate in the Conference through one or more representatives, which may include our counsel.

After the end of the sixty (60) day informal negotiation period and not before, and only after the completion of the Conference with respect to a claim, You or the Company may commence an arbitration proceeding regarding that claim. Nothing in this paragraph is intended to prohibit the parties from engaging in informal communications to resolve the initiating party’s claims before, during, or after any Conference or filing in small claims court. Each party agrees that a court may enter injunctive relief to enforce the pre- filing requirements of this paragraph, including an injunction to stay an arbitration that has been commenced in violation of this paragraph.

Arbitration Rules and Governing Law. If the parties do not resolve a Dispute by informal negotiation or in small claims court, the dispute shall be resolved by binding Arbitrator. The arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the AAA’s Commercial Arbitration Rules (the "AAA Rules") then in effect, except as modified by this Arbitration Agreement. Any demand for arbitration must be filed with ADR Services, Inc. (“ADR Services”) (https://www.adrservices.com/). If ADR Services is not available to arbitrate, the arbitration will be conducted by National Arbitrator and Mediation (“NAM”) (https://www.namadr.com/). The rules of the arbitral forum will govern all aspects of this arbitration, except to the extent those rules conflict with this Agreement. The arbitration will be conducted by a single, neutral arbitrator.

The parties agree that the arbitrator (“Arbitrator”), and not any federal, state, or local court or agency, shall have exclusive authority to resolve any disputes relating to the interpretation, applicability, enforceability or formation of this Arbitration Agreement, including any claim that all or any part of this Arbitration Agreement is void or voidable. The Arbitrator shall also be responsible for determining all threshold arbitrability issues, including issues relating to whether the Terms are unconscionable or illusory and any defense to arbitration, including waiver, delay, laches, or estoppel.

The arbitration shall be heard by one Arbitrator selected in accordance with the AAA Rules. The Arbitrator shall be a licensed attorney or retired judge with experience in the law underlying the dispute.

Arbitration Process. If either party wishes to initiate arbitration, the initiating party must notify the other party in writing via certified mail, return receipt requested, or hand delivery within the applicable statute of limitations period. This demand for arbitration must include (1) the name and address of the party seeking arbitration, (2) a statement of the legal and factual basis of the claim, and (3) a description of the remedy sought.

Arbitration Location and Procedure. The arbitration shall take place in Miami-Dade County, Florida. If Your claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of documents You and Company submit to the Arbitrator, unless You request a hearing, or the Arbitrator determines that a hearing is necessary. If Your claim exceeds $10,000, Your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the Arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.

Arbitrator's Decision. The arbitrator will render an award within the time frame specified in the AAA Rules. The Arbitrator's decision will include the essential findings and conclusions upon which the Arbitrator based the award. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. The Arbitrator's award damages must be consistent with the terms of the "Limitation of Liability" section above as to the types and the amounts of damages for which a party may be held liable. The Arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant's individual claim. If You prevail in arbitration You will be entitled to an award of attorneys' fees and expenses, to the extent provided under applicable law.

Fees. If we initiate an arbitrator against you, we will pay all costs associated with the arbitration, including the entire filing fee. If you are the party initiating an arbitrator, you will be responsible for the nonrefundable initial filing fee and other applicable fees, as required by ADR Services or NAM. ADR Services sets forth fees for its services, which are available at https://www.adrservices.com/rate-fee-schedule/. NAM permits any person to request information as to fees for its services at https://www.namadr.com/fee-request-form/?request_type=Standard_Fees_and_Costs. If the arbitrator finds that either the substance of a claim or the relief sought violate the representation requirements of Federal Rule of Civil Procedure 11, to the extent permitted by law, the arbitrator shall have the same power to award sanctions consistent with that rule.

Settlement Offers and Offers of Judgment. At least ten (10) calendar days before the start date for an arbitrator hearing with respect to a Dispute, you or we may serve a written offer of judgment on the other party to allow judgment on specified terms. If the offer is accepted, the offer with proof of acceptance shall be submitted to the arbitrator, who shall enter judgment accordingly. If the offer is not accepted prior to the arbitration hearing or within thirty (30) calendar days after it is made, whichever is first, it shall be deemed withdrawn and cannot be given as evidence in the arbitration. If an offer made by one party is not accepted by the other party, and the other party fails to obtain a more favorable award, the other party shall not recover their post-offer costs and shall pay the offering party’s costs (including all fees paid to the arbitrator), from the time the offer is made.

Small Claims Court. Subject to applicable jurisdictional requirements, you or we may elect to pursue a Dispute in a local small claims court rather than through the informal dispute resolution process described below or arbitration, so long as the matter remains in small claims court and proceeds only on an individual basis. If a party has already submitted an Arbitrator demand, the other party may, in its sole discretion, inform the arbitral forum that it chooses to have the Dispute heard in small claims court. At that time, the arbitral forum will close the arbitration and the Dispute will be heard in the appropriate small claims court, with no fees due from the arbitration respondent.

Severability and Survival. This Arbitration Agreement is the full and complete agreement relating to the formal resolution of disputes covered by this Arbitration Agreement. In the event any portion of this Arbitration Agreement is deemed unenforceable, the remainder of this Arbitration Agreement will be enforceable. Therefore, terms of this Arbitration Agreement shall be severed, to the smallest extent possible, if required to uphold the enforceability of this Arbitration Agreement. The Arbitration Agreement is a contractual agreement to mutually arbitrate claims.

41. Electronic Communications

The communications between you and SLC use electronic means, whether you visit the Website or send SLC e-mails, or whether SLC posts notices on the Website or communicates with you via e-mail. For contractual purposes, you (1) consent to receive communications from SLC in an electronic form; and (2) agree that all terms, agreements, notices, disclosures, and other communications and documents that SLC provides to you electronically will have the same legal effect that such communications or documents would have if they were set forth in "writing." The foregoing sentence does not affect your statutory rights.

42. Assignment

These Terms, and your rights and obligations hereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without SLC’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.

43. Force Majeure

SLC shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, epidemic, pandemic, riots, protests, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials.

44. Notice

Where SLC requires that you provide an e-mail address, you are responsible for providing SLC with your most current e-mail address. In the event that the last e-mail address you provided to SLC is not valid, or for any reason is not capable of delivering to you any notices required/permitted by these Terms, SLC dispatch of the e-mail containing such notice will nonetheless constitute effective notice. You may give notice to SLC at the address of: 8 The Green, Suite A, City of Dover, DE 19901. Such notice shall be deemed given when received by SLC by letter delivered by nationally recognized overnight delivery service or first-class postage prepaid mail at the above address.

45. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our Website that contains typographical errors, inaccuracies or omissions that may relate to service descriptions, pricing, promotions, offers, charges, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel Transactions if any information on the Website or on any related Website is inaccurate at any time without prior notice. We undertake no obligation to update, amend or clarify information on the Website or on any related Website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website or on any related Website, should be taken to indicate that all information on the Website or on any related Website has been modified or updated.

46. Feedback

You hereby grant Company an unrestricted, perpetual, irrevocable, royalty-free, worldwide right and license to use all feedback, suggestions, improvements, and recommendations You or Your Users provide regarding the Website (“Feedback”), and You acknowledge that Company may use the Feedback in its sole discretion without any notice or other obligation to You. Company expects You to maintain a high level of integrity with respect to Feedback posted through the Website, and You agree: (i) to base any rating or review You post only on Your first-hand experience with the applicable service; (ii) You will not provide a rating or review for any product or service with respect to which You have a competitive, ownership or other economic interest, employment relationship or other affiliation; (iii) You will not submit a rating or review in exchange for payment or other benefits from any individual or entity; and (iv) Your review will comply with these Terms. If we determine, in our sole discretion, that any rating or review could diminish the integrity of the ratings and reviews, we may exclude such Feedback without notice.

47. Miscellaneous

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect. These Terms and all the documents incorporated herein (such as our Privacy Policy and Performer Agreement) constitute the sole and entire agreement between you and the Company regarding the Subscription to and use of Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third party beneficiary rights upon any other person or entity.

48. Changes to these Terms

We may update our Terms from time to time. If we make material changes to these Terms we will notify you by posting the new Terms on this page. We will let you know via email and/or a prominent notice on our Website, prior to the change becoming effective and update the "Last Modified" date at the top of these Terms. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and these Terms to check for any changes. You are advised to review these Terms frequently for any changes. Changes to these Terms are effective when they are posted on this page.

49. Contact Us

All other feedback, comments, requests for technical support, and other communications relating to the Website or these Terms should be directed to:

SLC Media Productions LLC 8 The Green, Suite A City of Dover, Delaware 19901 Office@thesugar.club